In 2016, Julian Stiefel and Julian Weselek founded Tourlane, with the aim of creating the best online travel agency. Tourlane completely reinvents the booking of unforgettable individual trips, and enables travelers to book exactly the trip they have always dreamed of.
What does an online travel agency do? Tourlane specializes in tailor-made dream trips, and combines the advisory skills of a travel agent, with the speed and functionality of the internet. This is unique, and guarantees that we can realize a huge range of possibilities for travelers, ensuring an individual travel experience for everyone.
Tourlane brings together the expertise of a travel agent with the speed and functionality of an online booking platform. Here are four of Tourlane's advantages, at a glance:
Free of charge and non-binding: All travel offers specially compiled for our customers are completely free of charge and without obligation. The trip is only booked when everyone is completely satisfied.
100% tailor-made: Our travel routes are as individual as our customers. Each trip is perfectly tailored to our travelers, according to their preferences.
Tourlane Travel Experts: All of our Travel Experts have many years of experience, and have turned their passion into a profession. Our customers benefit from real expert knowledge.
Safe and flexible: Thanks to our customer service team and our well-developed network of local partners, we are there for our travelers around the clock and can react to changes or unforeseen events in real time.
What does an online travel agent do? Our Travel Experts ensure that our customers can lean back and look forward to their tailor-made dream trip. During the entire phase, a personal contact person is always available, and takes care of individual travel planning with all questions about the travel route, flight booking, accommodation, or excursions.
Here. we introduce some of our Travel Experts: Philipp is our expert for Europe, especially Iceland. Gizem is our specialist for Asia, the largest continent on earth. Vivian knows South and Central America like the back of her hand, while Laura reveals the best insider tips for Australia and New Zealand. They all share a great passion for travel, which Tourlane customers benefit from every step of the way in planning their own individual dream trip.
Travel Expert for Europe
Our travelers benefit from the advantages of a Travel Expert: you tell us your wishes and we take over the individual travel —from start to finish. You don't need to deal with the complexities of booking everything separately from a myriad of providers. Our customers can confidently leave flight bookings, hotel reservations and pre-order rental cars to us.
Advice from our Tourlane Travel Experts is free and non-binding. This also applies to the travel offers that have been put together especially for our customers.
At Tourlane, we combine the service and personal advice of a travel agency, with digital technology to make unique individual trips bookable online quickly and easily. We have developed our own software for this, with which our trained Travel Experts can put together tailor-made trips in real time. Thanks to the direct connection of local partners in all the destinations we offer, we can offer our customers tailor-made travel experiences to third parties without additional costs and commissions.
At Tourlane, every traveler has a personal Travel Expert who guarantees the highest level of service before, during and after the trip. These trained experts accompany our travelers from the first conversation, by phone or email, through the entire booking process, through to the trip itself and beyond—completely free of charge.
We believe that travel is good for the world. It connects cultures and opens new horizons that allow us to understand the world better, grow personally and make unforgettable memories. As a sustainable travel company, our goal is to promote responsible and sustainable tourism—in everything we do.
In 2020, we offset 40,000 tons of CO2, which is equivalent to 100% of our emissions. We will continue this initiative into 2021, and will eliminate all CO2 emissions from all of our trips in the long term.
Concerned about your safety? We are too. That's why we take every possible step to incorporate security into every aspect of your trip, no matter where in the world you are. Find out which are the safest destinations to visit during the pandemic.
Tourlane's Travel Promise
Book With Confidence
Free cancellation with Tourlane's money-back guarantee and flexible rebooking policy.