Tourlane offers various services for customers who are interested in booking a trip but who do not know how to proceed due to the current situation. View all our travel advice here.

An urgent return flight was needed to see a specialist to treat a painful dental emergency. It was New Year’s Eve and we were able to arrange a return flight home, including a transfer to the airport that day for only a minor change fee.

A couple received the wonderful news of a pregnancy in the first week of their dream vacation. To be extra cautious, they wanted to avoid any malaria-prone regions so we immediately overhauled the final two weeks of their itinerary.

Due to demonstrations in the Kruger National Park in South Africa, we contacted our local partner who was able to safely direct our customers to another park entrance. Naturally, we also advised all other travelers in South Africa of the risk of protests.

Because of a medical emergency from a traveler, we immediately arranged medical treatment and rebooked the customer's flight once he was cleared to fly. We were also able to arrange for an upgrade to business class to make the trip home as comfortable as possible.